TrustLine is the California registry of in-home and license-exempt child care providers (babysitters and nannies) who have passed a background check. TrustLine was created by the California Legislature to give parents an important tool to use when selecting a caregiver for their children. It is the only authorized screening program of in-home and license-exempt caregivers in the state with access to fingerprint records at the California Department of Justice (DOJ), the Federal Bureau of Investigation (FBI), and access to California’s Child Abuse Central Index. TrustLine is endorsed by the California Academy of Pediatrics. To view a brief informational video about TrustLine, click here. TrustLine can be reached at 1-800-822-8490 or www.trustline.org.
- To read additional information regarding important TrustLine services, click here.
- Did you know that almost all of the background checks that are done online have criminal history information from only 29 out of California’s 58 counties? The TrustLine background check uses fingerprints to check the California Department of Justice’s database which includes criminal history information from all 58 counties; including arrest and conviction information. You can view a short video on the three TrustLine databases by clicking here.
- Did you know that on-call transportation network companies specialized on transporting unaccompanied infants and children are required by the California Public Utilities Commission (CPUC) to register with TrustLine? You can view a short video on how to confirm if drivers transporting children are registered by clicking here.
- Click here to watch an informational video on how TrustLine is a resource for parents.